{"product_id":"change-manager-careers-in-it-service-management-paperback","title":"Change Manager: Careers in IT service management - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eTracey Torble\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eChange management is about the control of all changes that have an effect on the IT services and hence, the business of an organisation. This practical book describes the change manager role in depth including purpose, typical responsibilities and required skills. Change management methods, techniques, useful tools and relevant standards and frameworks are also covered, and career progression opportunities are discussed.\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003eTracey Torble is a freelance IT service management consultant and learning designer. She has worked in a variety of organisations in the public and private sectors helping service desk, support and other staff to embrace good practice, including change management. Tracey is a member of the T level panel for Digital Support and Services.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 248\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.53 x 7.81 x 5.06 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e July 29, 2019\u003c\/div\u003e\n            ","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":47419027226802,"sku":"9781780174648","price":42.52,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0770\/3891\/1666\/files\/NlZmZndMOUlucG1hbWRwcmRhcDNGUT09.webp?v=1782821415","url":"https:\/\/box.dadyminds.org\/products\/change-manager-careers-in-it-service-management-paperback","provider":"DADYMINDS BOX","version":"1.0","type":"link"}