{"product_id":"crimes-of-a-missed-demeanor-the-delicate-art-of-effective-customer-service-paperback","title":"Crimes of a Missed Demeanor: The Delicate Art of Effective Customer Service - Paperback","description":"\u003cp\u003eby \u003cb\u003eJosh Soule\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\"Can I help you?\" \"Thanks, have a good day.\" \u003cbr\u003e\u003c\/b\u003eBasic customer service skills have been in place for many years, but are the things you're saying and doing actually hurting your business? \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eBest-selling author and MBA graduate, Josh Soule, shares new and improved customer service techniques that will make your career a success. \u003cp\u003e\u003c\/p\u003eIn this short but powerful workbook, you will learn: \u003cbr\u003e\u003cul\u003e\n\u003cli\u003eHow to make your customer interactions personal\u003c\/li\u003e\n\u003cli\u003eHow to deal with conflict in the workplace\u003c\/li\u003e\n\u003cli\u003eHow to stand up to verbal abuse from a customer\u003c\/li\u003e\n\u003cli\u003eMoney-saving strategies, \u003c\/li\u003e\n\u003cli\u003eAnd much more \u003c\/li\u003e\n\u003c\/ul\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cbr\u003eBy the end of this book, you will make a plan of your own on how to revamp your customer service skills. \u003cbr\u003eDon't delay on this powerful tool for your career \u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 54\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.11 x 8.5 x 5.51 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e October 26, 2020\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":47502363361458,"sku":"9798696968285","price":9.43,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0770\/3891\/1666\/files\/847fb10b3172bbec63b7e0ae8b3f9d19.webp?v=1779462405","url":"https:\/\/box.dadyminds.org\/products\/crimes-of-a-missed-demeanor-the-delicate-art-of-effective-customer-service-paperback","provider":"DADYMINDS BOX","version":"1.0","type":"link"}