{"product_id":"lean-six-sigma-for-service-pb-paperback","title":"Lean Six SIGMA for Service (Pb) - Paperback","description":"\u003cp\u003eby \u003cb\u003eMichael George\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eBring the miracle of Lean Six Sigma improvement out of manufacturing and into services\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMuch of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean--today's major quality improvement initiatives--explain only how to implement these techniques in a manufacturing environment.\u003c\/p\u003e \u003cp\u003e\u003ci\u003eLean Six Sigma for Services \u003c\/i\u003efills the need for a service-based approach, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process.\u003c\/p\u003e \u003cp\u003eFilled with case studies detailing dramatic service improvements in organizations from Lockheed Martin to Stanford University Hospital, this bottom-line book provides executives and managers with the knowledge they need to: \u003c\/p\u003e \u003cul\u003e \u003cli\u003eReduce service costs by 30 to 60 percent \u003c\/li\u003e\n\u003cli\u003eImprove service delivery time by 50 percent \u003c\/li\u003e\n\u003cli\u003eExpand capacity by 20 percent without adding staff\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 400\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.82 x 9 x 6 IN\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e July 11, 2023\u003c\/div\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":47405368049842,"sku":"9781265918927","price":45.76,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0770\/3891\/1666\/files\/626fd6b0b83030145c1c9a7317fabac3.webp?v=1778183563","url":"https:\/\/box.dadyminds.org\/products\/lean-six-sigma-for-service-pb-paperback","provider":"DADYMINDS BOX","version":"1.0","type":"link"}