{"product_id":"never-drop-the-ball-again-a-little-book-on-how-the-ideal-client-experience-will-save-your-business-hardcover","title":"Never Drop the Ball Again: A little book on how the Ideal Client Experience will save your business. - Hardcover","description":"\u003cp\u003eby \u003cb\u003eH. B. Pasley\u003c\/b\u003e (Author), \u003cb\u003eLori Janke\u003c\/b\u003e (Editor), \u003cb\u003eChris Lieto\u003c\/b\u003e (Foreword by)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eIf your growth depends on \u003cem\u003eattracting\u003c\/em\u003e and \u003cem\u003eretaining\u003c\/em\u003e the right kind of people, this little book is for you. The \u003cstrong\u003eIdeal Client Experience\u003c\/strong\u003e will literally save your business. It will create stable customer growth. It will increase retention of clients and team members. It will make you happy. Why? Because you love your people and \u003cem\u003eyou never want to drop the ball again. \u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e Whether your client experience travels for a few seconds on the internet or for a lifetime in one-to-one engagements, learning to build an \u003cstrong\u003eIdeal Client Experience\u003c\/strong\u003e is the beginning of your new success. You must systematize empathy. You must require that your entire team learn, get excited, and get on board. Ultimately, your whole company will begin to circle around this growth axiom: \u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eIt has never been about us.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eIt has always been about them.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eThe body of this book underlines why the \u003cem\u003eIdeal Client Experience \u003c\/em\u003eis mission critical for your business growth. We will also travel step-by-step through all eight \u003cem\u003eIdeal Client Experience \u003c\/em\u003esteps in an easy to understand business fable. By extracting insights from this overly simplified example, you will discover how to improve and implement an \u003cstrong\u003eIdeal Client Experience\u003c\/strong\u003e\u003cem\u003e \u003c\/em\u003ein your business. This short read will help you create a\u003cem\u003e customer-driven business playbook. \u003c\/em\u003e\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 110\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.44 x 8 x 5 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e October 26, 2022\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":47440044720306,"sku":"9780990682714","price":23.76,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0770\/3891\/1666\/files\/d007349cb20b04ea1a233c9ae3b884e5.webp?v=1778676479","url":"https:\/\/box.dadyminds.org\/products\/never-drop-the-ball-again-a-little-book-on-how-the-ideal-client-experience-will-save-your-business-hardcover","provider":"DADYMINDS BOX","version":"1.0","type":"link"}