{"product_id":"public-school-gatekeepers-the-customer-service-driven-school-office-professional-paperback","title":"Public School Gatekeepers: The Customer Service-Driven School Office Professional - Paperback","description":"\u003cp\u003eby \u003cb\u003eKelly E. Middleton\u003c\/b\u003e (Author), \u003cb\u003eMike Mavilia Rochester\u003c\/b\u003e (Editor)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eSchool office staff are on the front lines of a public school. They answer calls, greet guests, help students, and relay important information to staff and leadership. So why do so many office professionals go without any customer service training? I've spent over 30 years in public education asking this question!\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eChock full of insightful tips, tricks, and stories, \u003cstrong\u003ethis handy quick-reference guide will teach you how to put a customer-service spin on your daily tasks, making your job easier by eliminating problems before they start and ensuring your status as \"indispensable\" to your school's staff and leadership.\u003c\/strong\u003e In this book you'll learn: \u003c\/p\u003e\u003cp\u003e- How to turn a disgruntled visitor into a lifelong fan of you and your school\u003c\/p\u003e\u003cp\u003e- Quick, easy tips on answering phones, emails and greeting guests\u003c\/p\u003e\u003cp\u003e- How to give great service to your boss so you stand out from the rest of the pack\u003c\/p\u003e\u003cp\u003e- How to ensure you give off a professional, knowledgeable vibe while also being approachable and friendly\u003c\/p\u003e\u003cp\u003e- . . . And more!\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eThese are tried and true methods, borrowed from the best customer service companies, and we've honed them for decades to fit the specific needs of schools.\u003c\/strong\u003e Our office staff swear by them! Are you ready to take your profession to the next level and help your school stand out in this age of competing for kids?\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 82\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.22 x 9 x 6 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e September 28, 2021\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":47410366283954,"sku":"9781737460800","price":25.9,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0770\/3891\/1666\/files\/538255fa7d07d23b6c2ea39d654a1c75.webp?v=1778283457","url":"https:\/\/box.dadyminds.org\/products\/public-school-gatekeepers-the-customer-service-driven-school-office-professional-paperback","provider":"DADYMINDS BOX","version":"1.0","type":"link"}